gt Terms and Conditions

1 General Introduction

These Terms and Conditions ("Terms") are the governing document for use of the gt platform and all its services ("Services"). These Terms form a legally binding agreement between gt and each registered member ("Member").

By browsing the gt website, opening an account, or using any service, a member is considered to have read, understood, and accepted these Terms. If you disagree with the Terms, please stop using gt's services.

gt is an online betting and casino platform for entertainment. For detailed information about gt, visit the "About Us" page, which covers the platform's goals, scope of services, and contact details.

2 Definitions

The key terms used in these Terms are defined below:

• "gt" / "Platform": The entity providing gt betting and casino services, along with its website and app.
• "Member": Any individual registered on gt who operates an account.
• "Account": Each member's personal user profile and financial ledger.
• "Balance": The total amount of money held in a member's account; real money and bonus money are counted separately.
• "Bonus": An incentive reward granted by gt that cannot be withdrawn before specific wagering conditions are met.
• "Wagering Requirement": The number of times the bonus amount must be placed as bets before any winnings derived from a bonus can be withdrawn.
• "Deposit": A transfer of funds from a member's bank or mobile banking to their gt account.
• "Withdrawal": A transfer of funds from a gt account to the member's own mobile banking or bank account.
• "KYC": Know Your Customer — the process of verifying a member's identity.

3 Account Registration

3.1 Eligibility to Register

To open an account on gt, a member must:

• Be at least 21 years of age.
• Have a valid, active mobile number and email address.
• Hold a valid government-issued ID in their own name (National ID card, passport, or driving licence).
• Provide their true and complete personal information.

3.2 One Person, One Account

Each person may open only one account. If the same individual or household operates more than one account, gt may, at its discretion, close all such accounts and forfeit the balances.

3.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. An account opened with incorrect or false information may be closed at any time. If any details change, the member must notify gt immediately through customer support.

4 Age Verification and KYC Process

gt provides services only to individuals aged 21 or above. For the purpose of account verification, gt may ask a member to submit one or more of the following documents:

• National ID Card (NID) — clear photos of both sides.
• Valid passport — clear photo of the information page.
• Driving licence — clear photos of both sides.
• A recent utility bill or bank statement as proof of address.

If there is reason to suspect a member is a minor, gt may immediately suspend transactions on that account and request age verification documents. If the member is confirmed to be a minor after verification, the account will be cancelled and no payments will be made.

5 Account Management and Security

5.1 Protecting Login Details

A member's username and password are strictly personal. Sharing this information with anyone else is entirely prohibited. gt will not be responsible for any loss to the account resulting from login details being accessed by another person.

5.2 Unauthorised Access

If a member suspects unauthorised access to their account, they must immediately notify gt customer support via 24/7 live chat or email. gt will then temporarily suspend the account if necessary.

5.3 Closing an Account

A member may close their account at any time through support. Any remaining balance must be withdrawn before the account is closed. Members may also activate self-exclusion under the responsible gambling policy.

6 Deposits and Withdrawals

6.1 Deposit Methods and Limits

Deposits on gt are accepted via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500. Direct bank transfers from major commercial banks are also accepted.

6.2 Withdrawal Methods and Timeframes

Withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours.

6.3 Transaction Verification

gt may require additional identity verification (OTP or documents) before processing any deposit or withdrawal. gt reserves the right to hold and investigate suspicious transactions.

7 Bonuses and Promotions

7.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. The bonus amount must be wagered 25 times before any winnings can be withdrawn — meaning a ৳1,000 bonus requires ৳25,000 in total bets.

7.2 Other Promotions

gt's regular promotions include:

• gt Weekly Reload Gift: 30% of deposit, up to ৳6,000; 20x wagering requirement. Can be claimed once per week on any working day.
• gt Slot Deposit Reward: 50% of deposit, up to ৳8,000; 25x wagering requirement. Available once per day when depositing for slot games.
• gt Weekend Special: 40% of deposit, up to ৳10,000; 22x wagering requirement. Available once on weekends only.
• gt Birthday Reward: Up to ৳2,000; 15x wagering requirement. Available once a year on the member's birthday for verified accounts.
• gt Refer a Friend: Up to ৳3,000; 18x wagering requirement. Applies for each successful referral.

7.3 General Bonus Terms

• A bonus is not free money — it can only be withdrawn after the specified wagering conditions are met.
• More than one bonus cannot be active at the same time.
• When using a bonus, real money is spent first, then bonus money.
• Attempting to withdraw the bonus portion before the wagering requirement is met may result in the entire bonus being cancelled.
• gt reserves the right to withdraw a bonus if suspicious bonus use is detected.

8 Betting Rules and Game Terms

8.1 Validity of Bets

A bet is final and valid only after it has been successfully recorded in the gt system. gt is not responsible for bets not being accepted due to loss of internet connection or technical issues.

8.2 Results and Payments

The outcome of a bet is determined based on the final result of the relevant event. If an event is cancelled by a government authority or organising body, the stake for that bet will be refunded.

8.3 Technical Errors

If incorrect odds or payments are displayed due to a software error or display fault, gt reserves the right to void those bets. Bets placed to take advantage of clearly incorrect odds will also be considered void.

8.4 Live Betting

Odds change rapidly in live betting. If the outcome of an event is determined before a bet is confirmed, that bet will be cancelled and the stake refunded.

9 Prohibited Activities

The following activities are strictly prohibited on the gt platform:

• Betting or transacting using another person's account.
• Operating multiple accounts for the purpose of abusing bonuses.
• Any form of fraudulent activity or manipulation.
• Using automated bots or software to place bets.
• Attempting unauthorised access to the platform's systems or network.
• Money laundering or depositing funds from illegal sources.
• Harassing or threatening gt staff.
• Discriminatory or offensive behaviour towards other members.

10 Privacy and Personal Data

gt treats the protection of members' personal data as a top priority. Information collected at registration is used only for providing services, verifying identity, and meeting legal obligations. Data is not sold to third parties without the member's consent.

Our Privacy Policy explains in detail how personal data is collected, stored, and processed, when data may be shared with third parties, and what rights members have over their data.

All financial transactions and personal data are encrypted using SSL technology. Member data is stored on secure servers and regular security audits are carried out.

11 Limitation of Liability

11.1 Service Availability

gt aims to ensure uninterrupted service at all times. However, services may be temporarily unavailable due to maintenance, technical issues, or unforeseen circumstances. gt does not accept liability for compensation in such cases.

11.2 Third-Party Content

The gt platform contains content from various game developers (PG Soft, Pragmatic Play, JILI, Evolution, Spribe, etc.). gt's liability for any errors or disruptions in this third-party content is limited.

11.3 Member's Own Decisions

Betting and gaming decisions are entirely the member's own. gt does not advise any member to place bets and does not guarantee winnings. The possibility of financial loss when gambling is always present.

12 Amendment of Terms, Dispute Resolution and Miscellaneous

12.1 Changes to Terms

gt reserves the right to modify, add to, or remove any part of these terms at any time. Members will be notified by email of significant changes where possible. Continued use of the service after the terms have been updated will be considered acceptance of the new terms.

12.2 Dispute Resolution

For any complaint or dispute, the member must first contact gt's customer support. The support team will review the complaint within 24 hours. If the matter is not resolved, the formal dispute resolution process will be followed as the next step.

12.3 Commitment to Responsible Gaming

gt places the highest importance on responsible betting and gaming. Problem gambling is a recognised health issue. Read our Responsible Gaming Guidelines for details on self-exclusion, deposit limits, and support options. Treat betting as entertainment only; do not consider it a source of income.

12.4 Applicable Law

These terms and the member's relationship with gt are governed by applicable laws and regulations. The relevant jurisdiction will apply to any legal matters.

12.5 Contact

For any questions about these terms, use gt's 24/7 live chat service or contact us by email: [email protected]. Support is available in both Bengali and English.

Answers to common questions about these terms can be found in our FAQ section, which covers frequently asked questions about accounts, payments, bonuses, and games.